Doctors' Appointment Times

For the early morning, later evening and Saturday morning appointments please telephone the Surgery for availability.

Making an Appointment

To make an appointment call the Patient Services Team on 01283 217092.

The surgery is open for calls Monday to Friday between 8am and 6.30pm. To avoid waiting on the phone call between 11am and 2pm, during our quietest time.

Appointments and advice are available all day and you do NOT have to ring at 8am to be dealt with on the day.

To save you waiting on the phone our lines are quietest between 11.00 - 14.00

FLU INJECTIONS 

Flu Injection Appointments are now available

to book on line or by telephoning the Surgery. 

 These are for patients who are over 65, have

certain medical conditions or are on certain

medications.  If you are unsure of your

eligibility please ask.

From 1st May 2009 all calls may be recorded for training and monitoring purposes.

Doctors' Appointments

Early morning and afternoon pre-bookable appointments are available every day with the GPs. When you call for an appointment you will be asked to give a brief outline why an appointment is needed. If appropriate and with your agreement a GP or a Nurse Practitioner may be able to call you back and deal with your condition/query over the telephone, this can include the generation of a prescription which then would be ready at 6.00pm that day.

Nurses' and Healthcare Assistants' Appointments

These are available all day (8am to 5.30pm)

Home Visits

If you are too ill to attend surgery, please call the surgery before 10.30am.

Test Results

 Please Ring after 2pm

It is your responsibility to contact the Surgery for your own test results. You will be reminded at the Surgery when tests are made. If you have an abnormal test result the Surgery will make a reasonable attempt to contact you, by once in writing. These are your results, the responsibility is with you to confirm the outcomes.

Avoid the Queue

 Click here to book/cancel your appointment online

Our new enhanced integrated prescription and appointment service started in April 2010.  If you have not already registered for the new service, you will need to sign up to receive a password.  You will be able to book appointments and order your repeat medication on line.
 
Don’t delay – sign up NOW  – download the form, complete and sign the form and return it to the surgery by post or in person, as soon as possible.  All patients wishing to use this service need to apply individually, ie one form per person.

IMPORTANT NOTE :  When using this service, please do not bookmark or copy the ordering/booking page to favourites when  ordering  your prescription or booking an appointment.  Your future orders/bookings will not be received at the Surgery if you do so.
You can save the website home page as a Favourite, but you MUST click into the ordering/booking page link on the home page and enter your USER NAME AND PASSWORD every time you use the service.  This is because the link goes directly to your Systm1 patient record.

SMS texting service roll out.

The surgery is pleased to announce an enhancement to its existing text service.  As some of you may be aware the surgery has been texting a reminder to patients regarding GP appointments for over a year.  This service was well received, however the messages were basic.  The surgery now has access to an enhanced system which will text patients a confirmation of an appointment when it has been made, then the day before the appointment the system will send a reminder including the time and date of the appointment. You will now be reminded about appointments not only for the GPs but also Nurses and for blood tests. The system will be further enhanced when regular blood test results will be texted to you.  The feedback from the new service has been very positive.

If you do not wish your mobile phone number to be used for this purpose please contact the surgery and we can update our records.